Specialist incident investigation for energy suppliers
Independent investigation, technical analysis and expert reporting for UK energy suppliers when gas or energy-related incidents need a clear, defensible response.
When incidents happen, clarity matters
Energy suppliers operate in a high-trust environment, where safety concerns can quickly become operationally complex, reputationally sensitive and technically demanding. When an incident is reported, the priority is to establish the facts, preserve the integrity of evidence and build a clear, defensible understanding of what has happened.
That calls for experienced technical judgement, structured investigation and reporting that can support internal teams, regulators, insurers, legal advisers and other stakeholders.
CORGI provides specialist incident investigation support for UK energy suppliers and utilities, drawing on decades of gas safety expertise and practical experience in complex, high-consequence cases. Our role is to bring clarity to difficult situations, helping clients make informed decisions when accuracy, objectivity and confidence matter most.
How we support utility providers
Our investigation services are designed to help energy suppliers respond quickly, understand causation and manage the next steps with confidence. From initial technical review through to expert reporting, we provide independent support that is measured, evidence-led and grounded in real gas safety expertise.
Trusted in sensitive, high-consequence situations
Incident investigation often takes place under pressure. Customers may be distressed, operational teams may need urgent direction, and external stakeholders may require timely information. The quality of the investigation can shape everything that follows.
CORGI helps energy suppliers respond with discipline and confidence. We focus on establishing the facts, understanding technical causation and producing clear evidence that supports the next stage of action, whether that involves customer response, operational learning, regulatory engagement or formal proceedings.
Our work can support incidents involving carbon monoxide, gas escapes, appliances, pipework, installations, unsafe situations, technical failures and other energy-related safety matters where independent expertise is required.
Experience that stands up to scrutiny
With more than 50 years at the forefront of gas safety, CORGI brings a depth of expertise that is highly relevant when incidents need careful investigation. We have supported a wide range of organisations, including energy suppliers, landlords, emergency services, regulators and enforcement bodies, where clear technical judgement and dependable evidence are essential.
Our team has also supported major investigations, including work commissioned by the Metropolitan Police in relation to the gas safety aspects of the Grenfell Tower investigation. That experience reflects the level of trust placed in CORGI when the subject matter is sensitive, complex and subject to serious scrutiny.
Support beyond investigation
Although incident investigation is the core service for utilities, CORGI also supports energy suppliers and related organisations with wider technical programmes where scale, consistency and trusted field capability matter.
That can include technical surveys, condition assessments, safety-related fieldwork and support for large programmes involving gas, electrical installations or emerging energy technologies. Whether the requirement is a single complex investigation or a structured programme across many properties, we bring the planning, technical knowledge and reporting discipline needed to deliver with confidence.
Why utilities choose CORGI
Technical authority
CORGI is recognised for deep expertise in gas safety and the safe use of energy. Our investigations are led by people who understand the systems, standards and practical realities behind gas and energy-related incidents.
Independence
Incident investigation requires objectivity and care. We provide measured, evidence-led technical opinion that helps clients understand the facts and take the right next steps.
Clear reporting
Our reports bring together evidence, analysis and conclusions in a way that supports confident decision-making. They are written to be useful to technical teams, senior leaders and, where needed, external stakeholders.
Tested expertise
Energy-related incidents can carry serious human, operational and reputational implications. We bring calm, structured support to situations where accuracy, pace and professional judgement are essential.
Get specialist support with an energy-related incident
Speak to CORGI about independent investigation, technical analysis and expert reporting for energy suppliers and utilities.
